How to Solve Paint Cannot Save This File Problem in Windows 7

Today, as I tried to resize the image file using Paint program in Windows 7, it smacked me with the following error.

Filename.jpg
Paint cannot save this file. Save was interrupted, so your file has not been saved.

Paint cannot save this file. Save was interrupted, so your file has not been saved.
Having had no problems since I’m using this program to resize and for light editing every single day, caught my attention. What caused it, I was determined to find out. Had a hard luck after browsing few forums and tech support forums for help. But the problem was there to stay.
If we’re in the same boat, here’s a little help that might solve your similar Paint program issue as well.
How I solved “Paint cannot save this file”, read.

Paint Cannot Save This File Windows 7 Solution

  • Before you proceed, please back up the image file. It’s good to have a back up, as the procedure may ruin the only image.
  • Now that you’ve a copy image file with you. Try to edit or resize or whatever you ought to do with the image using the Paint program. Saved it. Good! Still, no luck. Move on to next step.
  • Rename the image, now work it out in the Paint program, again. Solved? Nope! Move ahead. My file had a big name, but not big enough that it’d exceed the Windows capability to save it without prompting me to cut it short. Why this rant? That’s just to tell you that bigger name isn’t the issue here.
  • Right-click the image, that isn’t behaving well with the Paint program. Move down to the ‘Image Properties’.

Paint Cannot Save This File Windows 7 problem

  • There I found a strange notice, that isn’t there in the other images, as I checked few after resolving the issue. Just after the ‘Attribute’ (usually the last information, property about the image file), there’s this Security note that said “This file came from another computer and might be blocked to help protect this computer”.
  • Deeply concerned about the security of my computer, I first scanned the image file online using https://www.virustotal.com/, before hitting the ‘Unblock’ button beside the security warning in the Image Properties.
  • As the scan results turned out fine. With a hand on heart, I finally hit the ‘Unblock’ button.
  • After that; it worked in the Paint program, without any issues. This time Paint program saved it.
  • If it solved your issue, good! Else, you may try out other image editing tools out there. As, not all image files came up with this strange problem.

It’d be a great help if you could list down your issue in detail. Image file format, Antivirus you’re using, Windows 8 or 7, SP1. So that I can take a look at the problem you’re facing.

1 COMMENT

  1. I don’t have any back ups of the image since it was just created and i don’t want to loose it.I’m working on my own personal laptop so permission issues shouldn’t be an issue. when I tried to find settings of the image i couldn’t find any, though i am using xp on windows 10 but it was fine before, working with it previously.

  2. I know this is late but I tried the suggestions noted in the previous posts and none worked for me. Feel free to add this to your list:
    Paint did allow me to “save as” a .png (original was a .jpg).
    After I saved as .png I was able to edit the image and save it back to a .jpg.

    • Worked! My daughter loves the simplicity of making pictures with Paint, and she was upset when she suddenly couldn’t save her art. Saving it as .PNG instead of .JPEG worked perfectly, so thanks for the answer. 🙂

  3. In my case I was using an older version of paint that I pulled from XP because I didn’t like the new version in Win7. It’s worked fine even in Win7 until around 1/1/2016 then started generating this error. Time to find a Paint clone that is independent of the OS.
    I use Paint.NET a lot but it takes longer to load because I have 49875087459087 plugins for it. Paint was a quick image toaster for gross mods. Farewell old friend.

  4. If nothing else works, Check your environment variables. Right click on My Computer, click Advanced System Settings, and Click Environment Variables. Make sure both TMP and TEMP in both User and System Variables are set to drives and folders that exist. Change them and create folders as necessary. Paint needs these set right to create a temporary bitmap file so it can convert it to your target file format. I hope this works for you.

    • @DEL: Yes, it was the %temp% (that’s the user temp-directory) that did not exist anymore. I recreated that directory and straight away I could save again. Fixed it for both MS Paint as well as Paint.Net on Windows 10 x64 🙂

      • Same here – my temp folder variable got changed. Put it back to c:\windows\temp and mspaint is happy again. Thanks for the suggestion.

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