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How To Solve This Webpage has a Redirect Loop Problem

Tanmay Problems and Solutions 67 Comments

The vast web is full of lots of problems, but the solution is always around if you are a good seeker. One such problem out of many is “This Webpage has a redirect loop“. Also known as “Error 310 (net:: ERR_TOO_MANY_REDIRECTS): there were too many redirects”. Every time I try to reach my Gmail account in Google Chrome, this redirection loop was avoiding getting me access to it. Have you ever faced this problem, where a user every-time is redirected to this web page shown below?

There are several situations that force webmasters to redirect from one URL to another. Especially, if the webmasters change the structure of an URL, redirection becomes necessary to route the traffic from the old location to a new page. And, over time, improper redirection causes the problem:  This Webpage has a redirect loop. And, these errors are technically displayed by modern browsers like Google Chrome and Mozilla Firefox as “Error 310 (net:: ERR_TOO_MANY_REDIRECTS): there were too many redirects”.

Although, the solution is displayed right there on the web page itself which suggests the user clears the cookies and tries the URL again, if and only if, the problem is not from the servers side.

This webpage has a redirect loop

What is a Webpage Redirection?
The URL is the unique address of a webpage on the Internet. Every webpage is a part of a website with a unique domain name. For example, you can compare the domain name as a country name and the webpages as the street address of that country. Now, if you give someone your home address, you will give the street address as well as the country name. Now, if you changed your location recently, what will you do?

You would put a board at your old address that you have recently changed your address. So, if any letter comes to that old place, it can be re-sent to the new address. Similarly, if you change the URL of a webpage, you need to tell the visitors that this URL is left and you should visit the new URL.

Technically, you can route the visitors to the new webpage address without telling them anything. This is called webpage redirection.

What is Webpage Redirect Loop?
The webpage redirect loop mainly happens due to mistakes from the webmasters. If you are a webmaster, you should always take care of redirecting webpages in a linear flow. But, redirecting to the page from already you have made a redirection creates a never-ending loop.

In simple words, the Redirect loop is similar to a situation wherein page “X” points to page “Y” and page “Y” points back to page “X”. That will keep the browser busy in an infinite loop and it will never able to show the webpage. In earlier days, such type of redirect or infinite loops used to hang the browser. But, thankfully, modern browsers are smart enough to recognize that problem thus showing “This Webpage has a Redirect Loop”. Here’s how to implement the procedure to get rid of this error.

How to Solve This Webpage has a Redirect Loop Problem

This problem can come from both the server-side or client-side. If you are a visitor having no control of the webpages and getting the error in your browser, you should first try clearing your browser cookies. Sometime, clearing out the cookies would solve your problem. Follow this tutorial to clear the cookies.

  • In Google Chrome web browser, click on the Menu icon located to the top right.
  • Choose History > History from the dropdown menu.
  • A new Google Chrome tab with a web browser’s personal settings will open, choose “Clear browsing data”.Google Chrome History Settings Option
  • A new pop will open up.clear cookies to solve this webpage has a redirect loop
  • Tick the checkbox beside “All Cookies and site data” option.
  • You will also see a list of other history options based on the local data about some frequently visited web pages. Upon clearing of which, we can hope for the solution of the above problem.
  • To clear the cookies and other data, click on CLEAR BROWSING DATA.
  • Close the settings tab completely. Restart the Google Chrome web browser.

This will clear the web browser’s cookies. Now, try to re-open the web page which was showing the error shown in the image above.

Use Third-Party Tools to Delete Cookies

If it’s resolved, very well, if not, you can also try some other tool like CCleaner to clear out the cookies and other data from the web browsers directories, where all cookies are stored. Now it should have probably solved our problem.

This problem might not occur when you’ll try a different web browser to access the URL. But switching web browser to access a URL is not the solution to the problem.

But as said earlier, the problem will be solved if it’s on the client-side, if it is the server-side issue, I would recommend you to try joining one of these forums to resolve your problems.

Solve Redirect Loop Problem For your Website

If you are the webmaster of the page which is causing the redirect loop problem, you should check the htaccess file at your server root location and find out the redirection which is causing the infinite loop. The htaccess file works on Apache servers. In case, your webpages are hosted on Windows server, check the web.config/route.config file.

Solve This Webpage has Redirect Loop Problem in Android

If you are facing the same problem at your Google Chrome browser in Android phones, you can follow the above workaround to get the problem solved. Do let me know if you still face any problem?

Post Tags: Browser, Cookie, Google Chrome, Htaccess
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Comments

  1. Aman :

    Thanks for the answer. It works for my Chrome 16 version. The trick really rocks.

    Reply
    • sanjay upadhyay :

      I did all these things. But still my website is not opens. what should i do?

      Reply
  2. Robert Burke :

    This is still happening and the cookie fix or the change the date/time for chrome fix are useless. This is hitting when I go to other sites. How do i turn this error ability in chrome off?????????
    I don’t care how may redirects a site has as long as I can get to the site!!!!!!!!!!

    Reply
  3. Juraj Puchký :

    I have fixed same issue on wordpress with my plugin
    http://wordpress.org/extend/plugins/fix-multiple-redirects/

    Reply
    • Zen :

      Best solution ever…Thank You Juraj Puchký!

      Reply
    • Tinatin :

      Hello there, I read your comment and some people find it very useful.
      Could you help me to? I can’t access to my web admin as it says ‘This webpage has a redirect loop’
      Thank you in advance

      Reply
  4. Amit Giri :

    how to fix problems in blackberry browser?it says there are too many redirections for this web page

    Reply
  5. Juraj Puhcký :

    Check javascript codes for update location.href, use http://wordpress.org/extend/plugins/fix-multiple-redirects/ with fixing .htaccess file
    Disable cacnocical filters if is needed
    Probably can helps.

    Reply
  6. David :

    Yes, it’s a solution, until the next time you want to log into to gmail.
    Having to delete all your cookies every time you want to collect your email is definitely NOT a solution, especially as the damned thing worked perfectly until recently.
    It is not a user problem, so why are useres required to resolve it?

    Reply
    • Steve Kohn :

      It’s not necessary – or, as you point out, advisable – to delete ALL cookies. We can delete only the ones relating to the website giving us the error message.
      In Chrome, go to Settings >> Show Advanced Settings >> under Privacy, Content Settings >> All Cookies and Site Data >> type in the first few letters of the site in the search box (upper right).
      We’ll see a list appear of cookies for those sites. Hover over each line applicable to the problem site and delete it and its cookies.
      I’ve just done that to fix my own problem with RATEMYPROFESSORS.COM.
      However, I’ve just noticed that all 14 cookies have returned after just one visit to the website (to test if deleting cookies fixed the problem) (which it did).
      So yes, deleting the cookies works, but the question for me is why it’s necessary, why it happens at all.
      By the way, using a different browser (Firefox in my case) works fine. So far, anyway.
      Hope this helps.

      Reply
  7. Behrooz :

    Hi. I just have a seting in that icon! I dont have an option. please help me. thankyou

    Reply
  8. Denis :

    It still arise on my PC on chrome. On all other browser page load well.

    Reply
  9. Fred :

    Let’s face it. Google Tech support is zero. Yet they still have the cheek to complain about last year’s version of IE and say Chrome is a “modern browser”.

    Reply
  10. Marcus :

    This not only failed to solve the problem, it’s not a Chrome problem because it happens in multiple web browsers.
    It happened previously on Deviant Art, and it was happening to multiple Deviant Art browsers across multiple web browsers. People wouldn’t be asking for help if the solution suggested by the browser didn’t work.

    Reply
  11. Mack :

    When I try to open http://www.mysite.com/wp-admin/, I am facing the error: ‘This webpage has a redirect loop’. http://www.mysite.com/ is working fine. Can anyone help me to solve this issue? Need urgent response! Thanks!

    Reply
    • Tanmay :

      Hi, it seems that you have a problem with the .htccess file of your site. You can follow this step to check whether the htaccess file creating the problem:
      1. Browse Public_html of your server using cPanel or FTP.
      2. Look for the .htaccess file.
      3. Download it for a backup.
      4. Delete it from public_html.
      5. Now Check if /wp-admin is working or not. If it works Login to your WP admin and go to Settings > Permalink
      6. Temporarily change the permalink structure and save it. It will re-create the htaccess file with proper rewrite rules.
      7. Revert back to your original permalink and save it.

      Reply
      • budi :

        Not working 🙁

        Reply
        • Tanmay Ahmed :

          Can you write in details so that we can investigate more into the matter!!

          Reply
      • PinoyPride :

        This one worked for me! Thanks brother!

        Reply
      • Laura serdar :

        I cannot stop it from redirecting and I am not an expert and do not know what you are talking about I do not know where to go to browse or how to find the site you are talking about please help me too.

        Reply
  12. David Carling :

    Hi Guys,
    I use to keep getting an error message saying this webpage has a redirect loop. Can someone please help? This would be greatly appreciated as it is so annoying. Last year, I could enter into a particular URL by typing the Website. Now I am getting this. Have been in contact with them about this issue but still not resolved.

    Reply
  13. Concert ID :

    Thanks for your tutorial.

    Reply
  14. sandesh :

    Thank You. It worked

    Reply
  15. Vijayakumar :

    Hi,
    I also faced the same issue. If you are using Drupal as a CMS tool, whenever this type of issues comes, try to check with the redirection stuff. Some time by mistake we added landing page URL to the same node URL. Have a Happy Day 🙂

    Reply
  16. Alex :

    Worked perfectly. Thanks a lot.

    Reply
  17. Lee Ann :

    This works, but only very temporarily. I shouldn’t have to clear the cookies 2 – 3 times a day. That means having to re-sign into every website that requires a login each time I clear them. Surely, you have a better solution?

    Reply
  18. John :

    This will be a fantastic site, will you be interested in doing an interview regarding just how you designed it? If so email me!

    Reply
  19. LS :

    Hi, I do not have a wrench icon. What else can I do? Can anyone help me with this, please?

    Reply
    • Steve Kohn :

      Look in the upper right corner for the three horizontal bars. Click on it. Go to Settings.

      Reply
  20. Anonymous :

    How to solve it if it’s my website causing the redirect loop? I keep going back and forth with my hosting provider (www.WPengine.com) technical support, and it keeps coming back.

    Reply
  21. Gordon crooks :

    I was having same problems and after some checks found it came from the wifi extender I was using had firmware which had the problem associated it. Switch the device off and solved it.

    Reply
  22. Suraj Negi :

    There is Redirecting issue on my page www.pconmobile.com. Please help!
    “Warning: Cannot modify header information – headers already sent by (output started at /home/pconmobi/public_html/wp-content/plugins/easy-adsense-lite/easy-adsense-lite.php:816) in /home/pconmobi/public_html/wp-includes/pluggable.php on line 1121″

    Reply
  23. John Robson :

    Thanks for the advice, unfortunately it doesn’t seem to work for me. I get this redirect loop message every time I try & log into Youtube. It’s only just begun happening today and despite clearing my cookies & browser history in 3 different browsers (Chrome, Opera and IE) it still persists. I can log in fine if I use the wife’s laptop which connects to the web via the same WIFI, so it definitely seems to be something specific to this PC. Any thoughts?

    Reply
  24. Matt H :

    Had this problem with thetrainline.com for ages. The version of chrome I have did not appear to suggest clearing cookies (maybe i missed it) – but doing so solved the problem. Thanks for contributing to the internet! 🙂

    Reply
  25. sanchari chowdhury :

    Every time I want to open myntra.com it shows that the page contain too many server redirects. How can I fix it from my samsung GT-S6802

    Reply
  26. sanchari chowdhury :

    Please help me fix this problem from my samsung phone

    Reply
  27. Abhinay :

    The WP admin part is working fine but when I view the page its showing
    the error “This web page has a redirect loop”. Please help to solve it.
    Thanks.

    Reply
  28. Super secret fan :

    I’ve been getting this “This webpage has a redirect loop” when trying to download a file from Google Drive. Solution: Make httpswitchboard (extension) allow cookies from *.googleusercontent.com. Did that by going to Googleusercontent.com (failed to display any page btw) and making green that spot about the cookies.

    Reply
  29. Renuka :

    Thanks for the reply , it worked for me !!!!

    Reply
  30. Cathy :

    I had to get to the settings a little differently, but the concept worked for me! THANKS!!!

    Reply
  31. Andrew :

    After changing my theme of my website this comes up all the time and ive tried some of these things and nothing changes. please help

    Reply
  32. Thapainfo :

    It really work for me. thank you for your kind support. i hope for your future guidelines.

    Reply
  33. Akan Or :

    For comodo and chrome or dragon browser. This topic will solve.

    Reply
  34. james :

    There was no “wrench” icon in the upper right of my Chrome page.

    Reply
  35. Zobe :

    I had also this type of issue but I just solved my issue with very fast speed and I am very satisfied with this work, he is just great man with very sharp skills.

    Reply
  36. Love combined :

    Hey there, I think your site might be having browser compatibility issues. When I look at your blog site in Chrome, it looks fine but when opening in Internet Explorer, it has some overlapping. I just wanted to give you a quick heads up!
    Other than that, terrific blog!

    Reply
    • Tanmay Ahmed :

      I’ve solved the problem. Can you please check it out now?

      Reply
  37. Srinivasan :

    Thanks for your tip. I could solve the problem of “reload”

    Reply
  38. Leena :

    Hi all, When I tried to open money control site in chrome, it shows this site has too many redirections. Please help me.

    Reply
  39. Hope 365 :

    Awesome work it really worked well I facing this problem so frequently that irritates me a lot now it fully resolved ..

    Reply
  40. PaxyNax :

    I simply restarted my computer and that solved it.
    Personally, I don’t want to delete my cookies as then all my favorite websites will no longer recognize me, and I’ll have to re-enter my usernames/ passwords all over again. But I’d delete the specific problem cookies if I knew which ones they were.

    Reply
    • Steve Kohn :

      I addressed this a few minutes ago. If you’re reading this, scroll up a bit. Sorry, too tired (lazy) to do it again, even with copy/paste. You’ll find it.

      Reply
  41. reyonger :

    thank usefull

    Reply
  42. Donald :

    Hi i have a problem.im using dreamweaver cs5 now each time i try to restrict access to my page its bringing this error “This webpage has a redirect loop ERR_TOO_MANYA_REDIRECTS

    Reply
  43. Donald :

    Your comment is awaiting moderation.
    Hi i have a problem.im using dreamweaver cs5 now each time i try to restrict access to my page its bringing this error “This webpage has a redirect loop ERR_TOO_MANY_REDIRECTS

    Reply
  44. Donald :

    Hi i have a problem.im using dreamweaver cs5 now each time i try to restrict access to my page its bringing this error “This webpage has a redirect loop ERR_TOO_MANY_REDIRECTS

    Reply
  45. Sajjad Hossain :

    It’s great tutorial!
    It’s solved my redirect problem in
    I have solve this “redirect loop” problem in different method.
    That’s also cool!
    This is my method!
    Thank’s for this tutorial.
    regards,
    Sajjad Hossain

    Reply
  46. Uthman :

    am using moodle on xampp and am having this problem “This webpage has a redirect loop
    ERR_TOO_MANY_REDIRECTS” plsss what can i do ASAP

    Reply
    • gary :

      Need to get rid of problems

      Reply
  47. ladybug :

    i opened the file from gdrive using gdocs and download from there. it works.

    Reply
  48. Steve :

    thanks very much, it worked out

    Reply
  49. forza juve id :

    is not working for me !!

    Reply
  50. Anonymous :

    That’s a nice one.

    Reply
  51. Anonymous :

    I pay a visit every day some blogs and sites to read articles,
    however this website gives feature based content.

    Reply
  52. Muntazir Abbas :

    After 3 hours of work and searching for a solution that would solve my redirect problem, I have finally fount this website and I would like to thank tha author thousend times for this post.

    Reply
  53. Catherine :

    Guys I did research for 2 days and at the end I noticed that I was only getting the error connected to my home network , so I went inside my router and reset it , and problem fix

    Reply
  54. Anonymous :

    Well done!
    But maybe you should change the screenshot of your search history… 😉

    Reply

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