Windows OS has a lot of updates which automatically gets updated on regular basis. While an update brings in new features and solves the bugs, there are times that it could get your PC stuck/frozen. Although the problem happens rarely, it is one among the most hated problems.
Imagine yourself waiting for food at a restaurant, it takes more time to arrive and once you see your food coming near you, the waiter drops the food. The situation of the Windows 10 PC gets stuck on Windows update screen too is similar.
The Windows update may freeze because of many reasons such as while installing a service pack/ patch, multiple Windows updates, on System on low battery etc. During such conditions, it takes forever to get the update Windows to fix on itself. This article would help you to deal with such issues and find a solution. (How to confirm the Windows Update when it Gets Stuck
- Preparing to configure Windows.
- Working on Updates. (% of update completed)
- Please do not power off or unplug your machine.
- Getting your Windows ready.
If you find any of these messages on your computer screen for a long while it confirms the Windows Update freeze. Since some of the updates take a while you can proceed with the fix if the screen is still for about 3 hours.
Fix for Windows Update when it gets stuck or frozen
Fix 1: Ctrl+Alt+Delete
This can help you get back to the login screen of the Windows if the Windows Update is mildly stuck. The installation would proceed in the background even after you login to the Windows. If the installation is already completed, you can check it from the start menu for ‘update and restart’ or ‘update and shut down’ option. Tip: How To Recover Data From Crashed Operating System.
Fix 2: Restart
You might have a message on screen mentioning do not turn off the computer, but if the Windows Update freezes there are no other options as the same screen would stay forever. You can either restart the device from the power button or use the reset switch. Press and hold the power button for 5-10 seconds till the device turns off, and turn the device back on. If you get back the login screen, now check from the ‘Power’ menu for ‘Update and restart’ or ‘Update and shut down’ options. Useful article: Partitioning Hard Drive in Windows 7 Without Formatting.
Fix 3: Start the device in Safe Mode
To perform a boot in safe mode you need to hold the power button for 5-10 seconds till the device turns off, then press back the power button and continue tapping on the F8 button. This would take to a black window with advanced menus. Select the Safe Boot menu with the up/down arrow keys from your keyboard and boot the device into safe mode. Check for Windows Update status and start the device back on normal mode. You can choose this option if you are navigated to the Advanced Boot or Startup Settings in the previous method.
Fix 4: Restore the Device
If none of the above methods have solved the problem then you can proceed with a System Restore. This would take back the device to the changes made before Windows Update. In order to restore the computer, you need to boot the device back on Safe Mode. Select the last restore point before the Windows Update and Restore the device. Tips of the day: Transfer Installed Windows 7 To a New Computer.
Fix 5: Check for the device’s configuration
This is one of the cause for Windows Update getting stuck. If you own a device which is more than 5-7 years old then it may not be compatible to update the Windows with the set of hardware in it. In this case, you need to check the RAM, look for updated BIOS etc.
Fix 6: Reinstall the Windows
If the problem is not solvable by any of these solutions then you can reinstall the operating system on your device. You can install the OS from an external device such as a Pendrive, HDD, DVD etc. Select the appropriate drive where you need to install the Windows. Note: Installing the Windows back again would erase all the software installed on the device. It would also clear the data store on that particular drive and the desktop of the computer.